Case Study

Supporting A Growing Software & Service Business as a Trusted Business Advisor

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Insights

  • A successful auditing software and service firm recognized the value of an experienced independent advisor to help it drive continued growth and profitability
  • The Newport partner was engaged to assist the firm as a “Board-like” a

Action

  • The Newport partner introduced quarterly discussions modeled on board meetings which allowed the leadership team to utilize the partner as a sounding board
  • This approach allowed both internal and external communications and approaches to be honed and solidified
  • The Newport partner partnered with the firm’s leadership team to assess financials and achieve progress toward budget, as well as future strategy and plans
  • Specific examples of successes and failures were evaluated to refine opportunities to accelerate growth

Results

  • By challenging current ideas with help of the Newport Partner acting as an independent outside “director”, the leadership team became more confident in the firm’s direction
  • The Newport partner’s collaborative approach enabled the firm to effectively manage through ongoing market changes
  • Succession plans were crafted that allowed for key personal retirement in a less disruptive and structured manner
  • More effective communication plans were also developed for vendors as well as clients
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