Kevin Halpin

Partner
Infrastructure, Technology, Telecommunications
“When you’re curious, you find lots of interesting things to do” -Walt Disney

About Kevin

Kevin Halpin is a senior business advisor who helps CEOs and executive teams deliver profits that last by reducing waste and improving customer outcomes at the same time. Many businesses react to increased competition and rising costs with fixes that fail, delivering less or charging more. Kevin takes a different path, aligning people, processes, and systems to reduce cost, improve efficiency, and strengthen the customer experience. The result is customer behavior shifts and performance gains that accelerate rather than fade.

Kevin brings more than 25 years of leadership experience across telecommunications, software, and digital infrastructure. He regularly serves as a fractional or interim COO, CIO, or CFO when situations require hands-on leadership. He combines strategic perspective with disciplined execution, helping owners and management teams achieve measurable financial improvements and durable operating results.

Client Results

  • Customer Retention and Loyalty: Reduced churn 20% by correcting missed customer signals and failed support, transforming service from worst to first and driving a 7% sales lift.
  • Scalable Operations and Automation: Built greenfield, end-to-end operations for a startup with a large, acquired customer base, achieving industry-leading automation and costs competitive with companies ten times larger.
  • Systems and Capability Acceleration: Cut network upgrade cycles 75% and delivered forty-times speed gains through lean process re-design, improved operational systems, and proactive, automated customer upgrades.

Areas of
Engagement

  • Operating Transformations That Deliver Profits That Last.
  • Systems Modernization and Scalable Automation Strategies.
  • Customer Retention, Revenue Expansion and Churn Reduction.
  • Cost Structure Redesign and Waste Elimination Programs.
  • Organizational Agility, Governance and Execution Discipline.
  • Interim and Fractional COO, CIO and CFO Leadership.

Talk to Kevin Today!

Recent Case Studies By Kevin (Primary Author)

Recent Case Studies By Kevin (Secondary Author)

Recent Blogs By Kevin (Primary Author)

Recent Blogs By Kevin (Secondary Author)

Recent Podcasts Featuring Kevin

Big news! 🎉 Newport has been named to Inc. Magazine’s 2025 Power Partner Awards list, recognizing the top B2B companies making an impact around the world.

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